Rubel Ahmed - BoomDevs - Page 4 of 11

[Rubel Ahmed]

Hello Mam,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

We would like to inform you that we have conducted a thorough testing of your website and have found no issues with its functionality. In order to ensure comprehensive testing, we created an h3 heading on one of your posts and previewed it. However, we did not encounter any problems with the website’s menu or other features.

We have also attached a video for your reference, which shows that the website is functioning smoothly without any glitches.

https://vimeo.com/826441308/6625717ff7

If there are still any concerns or issues that you would like to bring to our attention, we kindly request that you provide us with a more detailed description of the problem or share a video highlighting the issue. We remain committed to providing you with the best possible service and support.

Thank you for your cooperation.

Warm regards,
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

Thank you for reaching out to our support team.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

The issue has been fixed. Thank you for your patience. In order to determine whether or not everything is in order, you can check.

It is our pleasure to have you as a customer. Please don’t hesitate to contact us if you have any other issue that needs to be addressed.

Regards
Rubel Ahmed

[Rubel Ahmed]

Dear Madam,

Your issue has been resolved, and we’re glad to hear that. So we’re closing this ticket. If you need any further assistance or have any other questions or concerns, please don’t hesitate to open a new ticket and we’ll be happy to help.

Thank you for using our product and have a great day!

Best regards,
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?
Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Dear Madam,

I would like to inform you that the custom setting for showing badges on the listing pages was not turned on, which caused it to not appear. However, I have taken the liberty of changing the settings from my end, and you can now verify the changes.

https://prnt.sc/-mivUGBWJB6C

Furthermore, I noticed that there was a conflict between your CSS and ours, which led us to write some additional CSS. You may locate the CSS on the theme customizer.

https://prnt.sc/hHWJ47Ovy8k2

Please review the changes made and do let us know if there is any other information or assistance we can provide.

Thank you.

Rubel Ahmed

[Rubel Ahmed]

Hello Madam,

Thank you for providing the credentials. We will now take a closer look at the meter.
Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello McKeough,

We sincerely apologize for the delay in processing your request. Rest assured that your request has now been forwarded to the payment section and is being given the highest priority. We understand the inconvenience this may have caused you, and we are doing everything we can to ensure that your refund is processed as quickly as possible. Your refund should arrive soon.
If you encounter any other problems, please do not hesitate to open a new ticket. We are closing the ticket.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello Sir,

Since we have resolved your issue, we are closing the ticket.
If you encounter any other problems, please do not hesitate to open a new ticket.

Regards
Rubel Ahmed

[Rubel Ahmed]

Hello McKeough,

Please follow the video >> https://vimeo.com/800752904/a648bd40a8
Hopefully, you will understand. After doing this way you can customize the setting as you want.

Thanks
Rubel Ahmed