Regarding Top Table of Content

[Daniel Jens]

Dear Support Team,

Greetings! I hope you guys are doing great!

We purchased Top Table of Content Pro plugin and but we are facing a problem. Like if I activate auto insert to post my website says critical error. then I disabled auto insert and did use shortcode. and now the problem is shortcode also works for the few posts and not for the few.

Can you please suggest?

I am using beaver builder theme.

here you will be able to see index:
https://www.childcarebizhelp.com/child-care-work-challenge-be-energized/

and here it is not working:
https://www.childcarebizhelp.com/childcare-tuition-how-to-price-rates/
but short code is already there:

Looking forward to hearing from you!

[Daniel Jens]

This reply has been marked as private.

[Shamiul Bishal]

Hello sir,

Thank you for providing the credentials. We will now take a closer look at the meter.
Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Shamiul Bishal

[Daniel Jens]

Hello sir,

Greetings! I hope you are doing great!

Can you please ask your team to provide me with the modified bunch of files? as I am facing a missing table of content problem again, and please ask them to release fixes as a new version if possible that will help. Looking forward to hearing from you.

Thanks & have a great weekend!

Warmest Regards
Daniel

[Daniel Jens]

it stopped working with the latest version. I reinstalled previous version and it is again working.

[Shamiul Bishal]

Hello sir,
Thank you for your patience, as I responded late because it was the weekend here in our country.
It appears that the latest version has no problems.
Try the latest version again, but make sure the option “Show when headings are more than” is set to 0 as shown in the image.
>> https://prnt.sc/i5fXFKsGSwc6

Also, you can make a backup of the old version.

Thanks

Shamiul Bishal

[Rubel Ahmed]

Hello Sir,

Since we have resolved your issue, we are closing the ticket.
If you encounter any other problems, please do not hesitate to open a new ticket.

Regards
Rubel Ahmed