CelebrateWordPress's 21st Anniversary with Boomdevs
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Refund Policy

Last updated: November 19, 2022

Thank you for choosing BoomDevs. Your satisfaction is important to us, and we strive to provide quality products and excellent service. Please read our updated refund policy below.

Your Satisfaction, Our Commitment:

We understand that circumstances may arise where you are not fully satisfied with our plugin or theme. To address this, we have updated our refund policy to better serve you.

Refund Eligibility:

If you encounter any issues with our plugin or theme and our support team is unable to resolve them within a reasonable timeframe, we offer a 100% No-Risk Double Guarantee. You are eligible for a refund if:

 

1. You discover a genuine fault in our plugin or theme.

2. Our support team is unable to resolve the issues you are facing.

Refund Procedure:

To initiate a refund request under the revised policy, please follow these steps:

1. Contact our support team within 15 days of your purchase.

By email: support@boomdevs.com

Via our contact form: Contact Us

By phone: +88 017 0105 6308

2. Provide details of the fault or issue you are facing with our plugin or theme.

3. Our support team will diligently investigate the problem and work towards a resolution.

4. If, within a reasonable timeframe, we are unable to resolve the issues to your satisfaction, we will proceed with a full refund.

Exceptions:

  • Please note that this refund policy does not cover cases where the product meets its promised features and descriptions, and the user simply decides they no longer want it.

Our Continued Commitment:

At BoomDevs, we remain dedicated to delivering high-quality products and ensuring your satisfaction. We encourage you to explore our demo server before making a purchase and reach out to our support team for any pre-purchase inquiries.

 

Thank you for choosing BoomDevs. If you have any questions or concerns, please contact us through the provided channels.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@boomdevs.com
  • Via our contact form: Contact Us
  • By phone: +88 017 0105 6308
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