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Rubel

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Viewing 12 posts - 1 through 12 (of 35 total)
#31374
in reply to: Badges not visible

Hello Sir,

I would like to kindly request that when providing your credentials, you select the “Set As Private Reply” option for enhanced security measures.

Your cooperation in this matter is greatly appreciated.

Thank you and best regards,

Rubel Ahmed
Support Engineer
Boomdevs

Rubel
Keymaster
#31197

Hello Sir,

To utilize the Lato font for the table of contents, kindly navigate to the Typography settings and locate the Title and Heading section. In this section, you’ll find an option to search for and select the Lato font. Once you’ve chosen Lato, please press the save button.

Please check the attached examples:

https://prnt.sc/k-mtDuaHtI4Z

or

https://prnt.sc/r5ATSkjnvde8

I hope this information is helpful. Please let me know if you have any other questions.

Thank you,
Rubel Ahmed

Rubel
Keymaster
#30564

Hello sir,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

Thanks
Rubel Ahmed

Rubel
Keymaster
#30211

Hello Sir,

We are extremely sorry to hear that you are having to deal with this kind of situation.
I have investigated your page and noticed that you have used an anchor link in your list. If you want to link your list item with these headings, you need to update your list item anchor link to look like this <a href="1-getimg-ai">GetImg AI</a>

By doing so, it will work properly. Please insert all IDs into your list item. For your clarity, I have attached an example link. Please check the link.

https://prnt.sc/Fw61VMMLZZ5t
https://prnt.sc/7Fps_BwKAPXb

If you need further help, feel free to share it with me. We will assist you as much as possible. Thanks.

Rubel Ahmed

Rubel
Keymaster
#30203

Hello Mam,

Your issue has been resolved, and we’re glad to hear that. So we’re closing this ticket. If you need any further assistance or have any other questions or concerns, please don’t hesitate to open a new ticket and we’ll be happy to help.

Thank you for using our product and have a great day!

Best regards,
Rubel Ahmed

Rubel
Keymaster
#30200

Hello Mam,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Rubel Ahmed

Rubel
Keymaster
#30001

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible.

Thanks
Rubel Ahmed

Rubel
Keymaster
#29971

Hello sir,

We would like to inform you that we have conducted a thorough testing of your website and have found no issues with its functionality. In order to ensure comprehensive testing, we created an h3 heading on one of your posts and previewed it. However, we did not encounter any problems with the website’s menu or other features.

We have also attached a video for your reference, which shows that the website is functioning smoothly without any glitches.

https://vimeo.com/826441308/6625717ff7

If there are still any concerns or issues that you would like to bring to our attention, we kindly request that you provide us with a more detailed description of the problem or share a video highlighting the issue. We remain committed to providing you with the best possible service and support.

Thank you for your cooperation.

Warm regards,
Rubel Ahmed

Rubel
Keymaster
#29896

Hello sir,

Thank you for reaching out to our support team.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Rubel Ahmed

Rubel
Keymaster
#29885
in reply to: Warning message

Hello sir,

The issue has been fixed. Thank you for your patience. In order to determine whether or not everything is in order, you can check.

It is our pleasure to have you as a customer. Please don’t hesitate to contact us if you have any other issue that needs to be addressed.

Regards
Rubel Ahmed

Rubel
Keymaster
#29883

Dear Madam,

Your issue has been resolved, and we’re glad to hear that. So we’re closing this ticket. If you need any further assistance or have any other questions or concerns, please don’t hesitate to open a new ticket and we’ll be happy to help.

Thank you for using our product and have a great day!

Best regards,
Rubel Ahmed

Rubel
Keymaster
#29882
in reply to: Warning message

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?
Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Rubel Ahmed

Rubel
Keymaster
Viewing 12 posts - 1 through 12 (of 35 total)
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