Multiple Questions for Free Version

[gstamatiou]

So i have some questions to do, and if you can please answer me

1) I have activated the free edition in my website and this text was showen in my product page summary
https://prnt.sc/0gCsNKlxUH5C

2) It totally destroyed my product information ordering. I don’t know if this is related to the div that is been showen as a text
https://prnt.sc/x_Q2CpWU3xA6

3) I would like to know if it is possible to show the badge description next to the badge’s feature image in single product front end. I have sent you a screenshot on how it should look.
https://prnt.sc/1nPjEexuNus-

4) Is it possible to exclude sertain badges from Listing Pages?

For you to know i use Porto theme as my template, if there is any conflict with this theme please let me know
Also is some of the above features are only available in the pro version please tell me so i buy the pro version

[Rubel Ahmed]

Hello sir,

Thank you for reaching out to our support team.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Rubel Ahmed

[gstamatiou]

This reply has been marked as private.

[Shamiul Bishal]

Dear Sir,

Thank you for submitting your credentials for further investigation. However, it appears that you may have forgotten to provide us with your URL.

Unfortunately, today is our last day in the office before our upcoming holiday festival, and we regret to inform you that we are unable to assist you at this time. However, we assure you that we will look into this matter promptly upon our return to the office on April 25th and will be more than happy to assist you then.

Thank you for your understanding and we apologize for any inconvenience this may have caused.

Sincerely,
Shamiul Bishal

[gstamatiou]

This reply has been marked as private.

[Shamiul Bishal]

Dear Sir,
Thank you for your understanding and patience. I would like to clarify a few points regarding the badge placement.

Would you prefer to add the badge on the product image (https://prnt.sc/15aETYlPJoCZ) or in the description section (https://prnt.sc/K2loVyk2MfaY)?

Please note that the badge can be excluded from specific sections such as the shop page or listing page. However, it will be completely removed.

If you would like to have the badge description on the right-hand side as shown in this image (https://prnt.sc/K2loVyk2MfaY), it is only available in the pro version. Please note that after installing the pro version, some coding will still be required.

Thank you for your attention to this matter. Please let us know if you have any further questions or concerns.

Bishal

[gstamatiou]

Hello,

I would like to have the badge showen in the single product page description section but when i add it there, from the plugin settings, it totaly destroyes the section as you can see in the second screenshot i sended you with the first message.
I would like to have the badge description shown as block not as tooltip, if it is possible,

Thanks!

[Shamiul Bishal]

Dear Sir,
I hope this message finds you well. I am pleased to inform you that we have successfully resolved the first issue you reported regarding the product’s single page. We were able to achieve this by implementing a shortcode. As you can see in these screenshots:

https://prnt.sc/BCBqvp5RE33d
https://prnt.sc/QbUD_sZuJ8Rc
https://prnt.sc/mZ5zZNT070aA

The product’s single page is now fully functional.

However, regarding the second issue you mentioned, unfortunately, it is not possible to display the badge description as a block. We apologize for any inconvenience this may cause.

If you require any further assistance or have any other concerns, please do not hesitate to let us know. We are always here to help.

Thank you for choosing our services.

Best regards,
Shamiul Bishal