Rubel Ahmed - BoomDevs - Page 3 of 11

[Rubel Ahmed]

Dear Sir,

I would like to inform you that our office is currently closed for the day. Tomorrow morning, I will personally deliver the feature and implement it on your website. Thank you for your patience and understanding.

Best regards,
Rubel Ahmed

[Rubel Ahmed]

Hello Sir,

I have identified the issue in the header slider section. You are using “£” before “50,000,” which is causing it not to work. You can only use an integer value without any string or symbols. If you wish to use this symbol, you can utilize the next input field. If you want to include this symbol, I can handle it through custom development. Please let me know your preference.

https://prnt.sc/KsJOBuAXj0gy

Thank you.

Rubel Ahmed

[Rubel Ahmed]

Hello Sir,

We have solved the footer copyright and currency issues. You can continue using the old plugin and theme. Recently, I have updated the theme and plugin on ThemeForest. I have uploaded the latest theme and plugin to your website. Now, everything is working perfectly.

Could you please provide a bit more detail about the issue with the “Target for 2024” in the header? It displays initially, but when you scroll down and then back up, it changes to “NAN.” Could you review it again and let me know if any changes are needed?

https://prnt.sc/D8AwqfSzL9W5

Thank you.

Rubel Ahmed

[Rubel Ahmed]

Hello Sir,

Your site credentials are invalid. Please provide the correct credentials.

https://vimeo.com/912215914/33cd3767bd

Thanks
Rubel Ahmed
WordPress Developer
Boomdevs

[Rubel Ahmed]

Hello Sir,

We have upgraded the site migration. Now, you can easily use ‘About Us Gallery Style 3’. Additionally, you can update any content and typography using the Theme Option named ‘Donik Option’ and all our Elementor Modules. If you need any further assistance, please let us know, and we will help you as soon as possible. If you are satisfied with our support, please consider leaving a 5-star review on Themeforest.

Here is the review link:
https://themeforest.net/item/donik-charity-fundraising-wordpress-theme/reviews/50269309

Thanks,

Rubel Ahmed
WordPress Developer
BoomDevs

[Rubel Ahmed]

Dear Sir,

I wanted to inform you that updating content on the service page is now easier than ever. I have created a video tutorial demonstrating how to accomplish this task effortlessly.

Video Link: https://vimeo.com/912134206/b22e21802e

Best regards,
Rubel Ahmed
WordPress Developer
BoomDevs

[Rubel Ahmed]

Hello Sir,

I sincerely apologize for the inconvenience you’ve experienced. To address this, we propose restoring the most recent backup of your site on our live server. This will allow us to thoroughly resolve any issues, as well as update your theme and plugins to their latest versions so that you can use the gallery. Once you are completely satisfied with the results on our live server, we will proceed to migrate all updates to your live server.

I look forward to your decision and am here to assist you further.

Thanks
Rubel Ahmed
WordPress Developer
BoomDevs

[Rubel Ahmed]

Hello Sir,

I would like to kindly request that when providing your credentials, you select the “Set As Private Reply” option for enhanced security measures.

Your cooperation in this matter is greatly appreciated.

Thank you and best regards,

Rubel Ahmed
Support Engineer
Boomdevs

[Rubel Ahmed]

Hello Sir,

To utilize the Lato font for the table of contents, kindly navigate to the Typography settings and locate the Title and Heading section. In this section, you’ll find an option to search for and select the Lato font. Once you’ve chosen Lato, please press the save button.

Please check the attached examples:

https://prnt.sc/k-mtDuaHtI4Z

or

https://prnt.sc/r5ATSkjnvde8

I hope this information is helpful. Please let me know if you have any other questions.

Thank you,
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

Thanks
Rubel Ahmed

[Rubel Ahmed]

Hello Sir,

We are extremely sorry to hear that you are having to deal with this kind of situation.
I have investigated your page and noticed that you have used an anchor link in your list. If you want to link your list item with these headings, you need to update your list item anchor link to look like this <a href="1-getimg-ai">GetImg AI</a>

By doing so, it will work properly. Please insert all IDs into your list item. For your clarity, I have attached an example link. Please check the link.

https://prnt.sc/Fw61VMMLZZ5t
https://prnt.sc/7Fps_BwKAPXb

If you need further help, feel free to share it with me. We will assist you as much as possible. Thanks.

Rubel Ahmed

[Rubel Ahmed]

Hello Mam,

Your issue has been resolved, and we’re glad to hear that. So we’re closing this ticket. If you need any further assistance or have any other questions or concerns, please don’t hesitate to open a new ticket and we’ll be happy to help.

Thank you for using our product and have a great day!

Best regards,
Rubel Ahmed