Forum Replies Created

Viewing 12 posts - 13 through 24 (of 60 total)
#38942

Hello Sir,

I am investigating the issues. Could you please share a short video regarding the problems? Also, please provide details on what you want to do.

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38939

Hello sir,

I have resolved the issues with both the slider image and the sticky header. I noticed that you implemented a code for the sticky header, setting its height to 60px. However, this caused the image to be distorted. Additionally, the slider image required minor CSS adjustments to resolve conflicts with other elements. I have included the necessary CSS to address these issues. Please refer to the attachment. If you encounter any further issues, please let me know, and our dedicated support engineer will resolve them as soon as possible.

https://prnt.sc/WqxIRY-3lGVa
https://prnt.sc/mODvt_Ifisp0
https://prnt.sc/3TF3yneZ2SLO

Thanks,
Rubel Ahmed
WordPress Developer
BoomDevs

Rubel Ahmed
Keymaster
#38934
in reply to: Donik Problems

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Here is the review link:
https://themeforest.net/item/donik-charity-fundraising-wordpress-theme/reviews/50269309

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#38932
in reply to: Donik Problems

Hello sir,

I have solved the issues. It’s a minor CSS conflict issue. Now the menu shows perfectly. Please review and let me know if everything is perfect.

https://prnt.sc/WYr8fcd1ABqr

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38929
in reply to: Donik Problems

Hello Sir,

I have solved your problems. Now you can use any page with any type of logo. Actually, it’s not our theme’s issue. You cannot update the logo on any page if you upload the logo in Customizer > Site Identity > Logo. If you upload the logo here, the whole website will show this logo. So, you can upload the logo in two ways: Donik option or any page meta option. The Donik option is global, and the page option overrides the Donik option. I think you understand the whole matter. if you need any further help please let us know.

https://prnt.sc/wkLxcBQDy7GT

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38907
in reply to: Donik Problems

Hello Sir,

I have updated the plugin feature and added the prefix input field as per your requirement. Now, in this section, you can easily add prefixes and suffixes. Please review and let me know if you need any further assistance.

https://prnt.sc/LVz2GNfPH-qx
https://prnt.sc/WxZ_Rtxix_ff

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38898
in reply to: Donik Problems

Dear Sir,

I would like to inform you that our office is currently closed for the day. Tomorrow morning, I will personally deliver the feature and implement it on your website. Thank you for your patience and understanding.

Best regards,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38895
in reply to: Donik Problems

Hello Sir,

I have identified the issue in the header slider section. You are using “£” before “50,000,” which is causing it not to work. You can only use an integer value without any string or symbols. If you wish to use this symbol, you can utilize the next input field. If you want to include this symbol, I can handle it through custom development. Please let me know your preference.

https://prnt.sc/KsJOBuAXj0gy

Thank you.

Rubel Ahmed

Rubel Ahmed
Keymaster
#38893
in reply to: Donik Problems

Hello Sir,

We have solved the footer copyright and currency issues. You can continue using the old plugin and theme. Recently, I have updated the theme and plugin on ThemeForest. I have uploaded the latest theme and plugin to your website. Now, everything is working perfectly.

Could you please provide a bit more detail about the issue with the “Target for 2024” in the header? It displays initially, but when you scroll down and then back up, it changes to “NAN.” Could you review it again and let me know if any changes are needed?

https://prnt.sc/D8AwqfSzL9W5

Thank you.

Rubel Ahmed

Rubel Ahmed
Keymaster
#38890
in reply to: Donik Problems

Hello Sir,

Your site credentials are invalid. Please provide the correct credentials.

https://vimeo.com/912215914/33cd3767bd

Thanks
Rubel Ahmed
WordPress Developer
Boomdevs

Rubel Ahmed
Keymaster
#38876

Hello Sir,

We have upgraded the site migration. Now, you can easily use ‘About Us Gallery Style 3’. Additionally, you can update any content and typography using the Theme Option named ‘Donik Option’ and all our Elementor Modules. If you need any further assistance, please let us know, and we will help you as soon as possible. If you are satisfied with our support, please consider leaving a 5-star review on Themeforest.

Here is the review link:
https://themeforest.net/item/donik-charity-fundraising-wordpress-theme/reviews/50269309

Thanks,

Rubel Ahmed
WordPress Developer
BoomDevs

Rubel Ahmed
Keymaster
#38875

Dear Sir,

I wanted to inform you that updating content on the service page is now easier than ever. I have created a video tutorial demonstrating how to accomplish this task effortlessly.

Video Link: https://vimeo.com/912134206/b22e21802e

Best regards,
Rubel Ahmed
WordPress Developer
BoomDevs

Rubel Ahmed
Keymaster
Viewing 12 posts - 13 through 24 (of 60 total)
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