Donik Problems

[eddean78]

Hello , We recently purchased the Donik Charity Theme.

We have noticed somethings are buggy for example …

The copyright notice in the footer has been changed to ours but it still shows the default one.

The currency won’t change to uk pounds in the Donations/currency setting. It changes and saves but then reverts back to US dollars.

If you look at the target for 2024 in the header , it displays but then if you scroll down and back up it changes to NAN.

Our website is https://www.mentalhealthlottery.co.uk/

Please can you help me

Thanks

Eddie

[Nisha Jahan]

Hello sir,

Could you please share your website login details with us? We need to investigate further to resolve the problem you’re experiencing. Rest assured, we’ll handle your information with care and confidentiality.

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

Could you please share your website login details with us? We need to investigate further to resolve the problem you’re experiencing. Rest assured, we’ll handle your information with care and confidentiality.

Thanks
Nisha Jahan

[eddean78]

This reply has been marked as private.

[Rubel Ahmed]

Hello Sir,

Your site credentials are invalid. Please provide the correct credentials.

https://vimeo.com/912215914/33cd3767bd

Thanks
Rubel Ahmed
WordPress Developer
Boomdevs

[eddean78]

This reply has been marked as private.

[eddean78]

This reply has been marked as private.

[Rubel Ahmed]

Hello Sir,

We have solved the footer copyright and currency issues. You can continue using the old plugin and theme. Recently, I have updated the theme and plugin on ThemeForest. I have uploaded the latest theme and plugin to your website. Now, everything is working perfectly.

Could you please provide a bit more detail about the issue with the “Target for 2024” in the header? It displays initially, but when you scroll down and then back up, it changes to “NAN.” Could you review it again and let me know if any changes are needed?

https://prnt.sc/D8AwqfSzL9W5

Thank you.

Rubel Ahmed

[eddean78]

Everything is working great now ,Thank you for your help.

[Rubel Ahmed]

Hello Sir,

I have identified the issue in the header slider section. You are using “£” before “50,000,” which is causing it not to work. You can only use an integer value without any string or symbols. If you wish to use this symbol, you can utilize the next input field. If you want to include this symbol, I can handle it through custom development. Please let me know your preference.

https://prnt.sc/KsJOBuAXj0gy

Thank you.

Rubel Ahmed

[eddean78]

This reply has been marked as private.

[Rubel Ahmed]

Dear Sir,

I would like to inform you that our office is currently closed for the day. Tomorrow morning, I will personally deliver the feature and implement it on your website. Thank you for your patience and understanding.

Best regards,
Rubel Ahmed