Bottom Menu does not show correctly

[Julian Propst]

Hey guys, I just ordered the bottom menu plugin, but unfortunately it does not show the actual designs but only a box with some html code inside. I tested on desktop and mobile and I don’t know how to fix it. Please help

[Rubel Ahmed]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible.

Thanks
Rubel Ahmed

[Shamiul Bishal]

Hello sir,

We apologize for any miscommunication or confusion that may have occurred. Our team has not received any response or further communication from your end regarding the previous support ticket. Based on this, we assumed that the issue had been resolved satisfactorily.

However, we understand that you may still require assistance or have additional concerns. To ensure that we address any remaining issues, we kindly request you to create a new support ticket. Our dedicated team will promptly attend to your request and provide the necessary support.

Once again, we apologize for any inconvenience caused, and we remain committed to assisting you. Should you have any further questions or need further assistance, please do not hesitate to reach out to us.

Thank you for your understanding.

Best regards,
Shamiul Bishal