Forum Replies Created

Viewing 12 posts - 37 through 48 (of 156 total)
#39802
in reply to: Header issues

Dear Uaundjak,

Thank you for providing the details. We have diligently investigated the matter and are pleased to inform you that we have successfully resolved the issue. Would you kindly take a moment to verify the resolution on your end?

Thank you for your patience and cooperation.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39800
in reply to: Header issues

Dear Sir,

While working on resolving the issue, we encountered difficulty logging into your account due to an indication of incorrect username or password. Could you kindly verify the provided credentials to ensure accuracy? Your assistance in this matter would greatly aid us in swiftly addressing the issue at hand.

Thank you for your attention to this matter.

Warm regards,
Bishal

Shamiul Bishal
Keymaster
#39799

Dear Sir,

In order to conduct a more thorough investigation, we kindly request temporary access to your site. Could you please create temporary login credentials for your site and share them with us via a private reply? This will enable our development team to assist you in resolving the issue efficiently.

Thank you for your cooperation.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39746

Hello,

Thank you for choosing our product. To speed up the investigation and resolution of the issue you’re encountering, we kindly ask you to create temporary login details for our developer. These details will be kept confidential, shared only via private reply, ensuring the safety of your credentials. This will enable our developer team to swiftly address the issue.

Appreciate your cooperation.

Best regards.
Bishal

Shamiul Bishal
Keymaster
#39579
in reply to: I Cannot Edit anything

Hello sir,

I sincerely apologize for the delayed response, as our office was closed on weekends, leading to a slight delay in getting back to you.

We are committed to assisting you and would appreciate the opportunity to address any inquiries or concerns you may have.

I would appreciate it if you could create a temporary login and share the credentials (in a private reply) so that our support team can investigate the issue further and resolve it as soon as possible.

Thank you for your understanding, and we look forward to hearing from you soon.

Best regards,

Bishal

Shamiul Bishal
Keymaster
#39150

Dear Ronan Bray,

I hope this message finds you well. I sincerely apologize for any inconvenience you may be experiencing. It appears that there could be an issue within your backend, and we are eager to assist in resolving it promptly.

To expedite the resolution process, could you kindly create a temporary user account for our development team? Please share the login credentials as Private Reply in your response to this message. Our dedicated team will swiftly investigate and address the issue to ensure a seamless experience for you.

Thank you for your cooperation and understanding.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39128

Hello Maximej,

Good news! The problem has been fixed by installing the WP Travel Engine plugin. Kindly check to ensure everything is working as expected on your end.

Your prompt confirmation is appreciated.

Thanks,

Bishal

Shamiul Bishal
Keymaster
#39127

Dear Maximej,

We sincerely apologize for the inconvenience you’ve experienced. We understand how crucial your concerns are, and we’re here to assist you promptly.

Please note, that our office was closed over the weekend, and we have yet to start our work today. This has temporarily limited our support team’s availability. However, we have already prioritized your issue for immediate attention. Since you’ve kindly provided your credentials, our team will be ready to address your concerns within the first hour of our business hours today.

We earnestly request your patience during this brief period. Rest assured, we are dedicated to swiftly and effectively resolving your issue, as client satisfaction is our foremost goal.

Thank you for your understanding and trust in us.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39100

Dear Giannis,

I hope this message finds you well. To ensure I fully understand your request, are you seeking a complete and clean installation of the demo? Proceeding with this will involve importing the full demo content, which means any customizations or content you’ve added to your theme, such as posts or modifications, will be erased. This action will revert your site to its original state, mirroring the demo exactly.

Could you please confirm if this is indeed what you desire? Your confirmation will help us proceed accordingly.

Thank you for your attention to this matter.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39077

Dear Jose Entrambasaguas,

We regret to hear that you’re encountering difficulties with our plugin. It appears there may have been an issue during the configuration process, and we’re here to ensure it’s resolved swiftly.

For Pro Users:
To guide you through the correct configuration steps, we recommend our comprehensive video tutorial available here: https://youtu.be/bAAksIwIuUY?si=0v2HEuEhhh3bjbJx . This resource is designed to address common pitfalls and streamline your setup process.

For Free Users:
We also have a dedicated tutorial for our free users, ensuring everyone can maximize the plugin’s benefits. Please visit Free User Guide for step-by-step instructions tailored to your experience: https://youtu.be/ZwAOdmu-9oM?si=4VXI3z3S3s_q4xyg

Further Assistance:
If these resources do not resolve your issue, it may be necessary for our development team to conduct a closer examination. To facilitate this, please reply privately with temporary credentials for your website. Rest assured, your security is our top priority, and this information will be handled with the utmost confidentiality. Our team will work diligently to diagnose and remedy the issue as quickly as possible.

We appreciate your patience and cooperation as we work together to resolve this matter. Should you have any additional questions or concerns, please don’t hesitate to reach out.

Warm regards,
Bishal

Shamiul Bishal
Keymaster
#39076

Dear Giannis,

We regret to hear that you’re encountering difficulties. To assist you more effectively, could you kindly provide temporary login credentials through a private reply? This will enable our development team to help set up the demo to mirror our live theme closely.

Thank you for your cooperation.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#38940

Dear Akarpun,

I’m pleased to inform you that the issue has been successfully resolved. You can see here: https://prnt.sc/a3Ie-nyZOXAL

Please note that this problem should no longer occur, whether you’re using our service on this site or any other. Your satisfaction is paramount to us at WP AI CoPilot, and we remain committed to providing swift resolutions to any challenges you encounter.

Should you encounter any further difficulties or have any questions, please don’t hesitate to reach out. We’re here to assist you every step of the way.

Thank you once again for choosing WP AI CoPilot.

Warm regards,
Bishal

Shamiul Bishal
Keymaster
Viewing 12 posts - 37 through 48 (of 156 total)
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