Error showing on top of all blog post pages when TOC is activated

Viewing 4 posts - 1 through 4 (of 4 total)
#39149

“Warning: a non-numeric value encountered in /home/customer/www/…./public_html/wp-content/plugins/top-table-contents/includes/class-boomdevs-toc-shortcode.php on line 77”

Ronan Bray
Participant
#39150

Dear Ronan Bray,

I hope this message finds you well. I sincerely apologize for any inconvenience you may be experiencing. It appears that there could be an issue within your backend, and we are eager to assist in resolving it promptly.

To expedite the resolution process, could you kindly create a temporary user account for our development team? Please share the login credentials as Private Reply in your response to this message. Our dedicated team will swiftly investigate and address the issue to ensure a seamless experience for you.

Thank you for your cooperation and understanding.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#39184

Hello sir,

Thank you so much for reaching out to us and for providing a screenshot to help us understand the issue better. The error you encountered was due to a blank space in the padding settings.

Here is the screen short link: https://prnt.sc/fyrn-GfwRR55

I’m also pleased to inform you that we have already addressed and resolved this issue in the latest update of our plugin. We have made this update available on WordPress.org. To eliminate the problem you’re experiencing, please update your plugin to the latest version, which is 1.3.15.

Updating the plugin should resolve all issues related to this error. If you need any assistance with the update process or encounter any other problems, please don’t hesitate to contact us again. We’re here to help and ensure that everything runs smoothly for you.

Thank you for using our plugin, and we look forward to continuing to support you.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#40593

Dear Sir,

Upon thorough investigation, we have identified that the issue you’re experiencing is attributed to the latest PHP version, 8.1. This challenge isn’t unique to our plugin; several others are encountering similar issues due to PHP 8.1. Rest assured, we’re actively addressing this matter, and anticipate resolving it soon.

In the interim, we recommend considering PHP versions 8.0 or 7.4, both of which are widely used and proven to be stable choices.

Thank you for your understanding and patience.

Best regards,
Bishal

Shamiul Bishal
Keymaster
Viewing 4 posts - 1 through 4 (of 4 total)
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