After I installed free and pro plug-ins and activated with your license and ChatGPT API, I found there are no Pro prompts appeared on my content creation. My system configuration is windows11 and wordpress 6.4.3.
Hello Takecino,
Apologies for the trouble you’re having using our product. I’m forwarding this ticket to my team right away and they will take a look at it with the highest priority and help you resolve this asap.
Could you please share your site credentials on a private reply please? So that our developers can have a look?
Also, Just making sure
In order to conduct a more thorough investigation, we kindly request temporary access to your site. Could you please create temporary login credentials for your site and share them with us via a private reply? This will enable our development team to assist you in resolving the issue efficiently.
Thank you for providing the details. We have diligently investigated the matter and are pleased to inform you that we have successfully resolved the issue. Would you kindly take a moment to verify the resolution on your end?