Forum Replies Created

Viewing 12 posts - 1 through 12 (of 32 total)
#39797

Hello Takecino,
Apologies for the trouble you’re having using our product. I’m forwarding this ticket to my team right away and they will take a look at it with the highest priority and help you resolve this asap.
Could you please share your site credentials on a private reply please? So that our developers can have a look?
Also, Just making sure

* You’ve placed an order from here: https://wpaicopilot.com/appsumo-lifetime-deals/
* Download the pro plugin
* Activated the license

Right?

Regards,
Robin

BoomDevs
Keymaster
#35953
in reply to: Fatal Error

Hello Varad,
Thanks for purchasing for product and we are sorry to hear that you’re having trouble setting up our plugin.
Could you please share your website address with temporary credentials for us, to look at the error and fix it for you please?
You can share the credentials here and “Set As Private Reply” to share it securely. You can remove our access as soon as the issue is solved.
Regards,
Robin

BoomDevs
Keymaster
#33869

Hello,

I hope this message finds you well. We wanted to reach out to inform you that the Stripe payment error you reported in your recent support ticket has been successfully resolved.

Upon thorough investigation, our technical team identified and addressed the issue promptly. You should now be able to proceed with your payments seamlessly.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding throughout this process. If you encounter any further issues or have additional questions, please don’t hesitate to reach out to our support team.

Thank you for bringing this matter to our attention, and we appreciate your continued trust in our services.

Best regards,
Robin

BoomDevs
Keymaster
#31401
in reply to: Missing customization

Hello there,
My name is Robin and I would like to help you with your query today.
We appreciate your time to try out our plugin and really sorry for the trouble you’re having setting up the plugin.
The pro version comes with a live customizer located under Appearance -> Customize which replaces the default settings panel.
Please have a look at the customizer and you will find all the settings.
Regards,
Robin

BoomDevs
Keymaster
#31371
in reply to: Badges not visible

Hello Sir,

We appreciate your cooperation in creating a ticket for this issue. For security reasons, we kindly ask you to provide the credentials in a private reply. This will help our developer team to resolve the problem as quickly as possible.

Thanks
Md.Enamul Haq

BoomDevs
Keymaster
#28757

Hello there,
You can use [email protected] to create an account for us.
Thank you,
Robin

BoomDevs
Keymaster
#15537

Hi Aleksandra
please see the previous conversion, You will get many answers. if have new issues please ask here.
https://boomdevs.com/forums/topic/import-badges/page/2/

Thanks
Rubel Ahmed

BoomDevs
Keymaster
#15495

Hi Tamas,
There is no exclude option for a product category in our plugin. But have a exclude option in the product meta. If you want to exclude any batch, Go to the product and edit it. In the product meta option, you will see the badge meta option. You can select the batch which one wants to exclude.
https://prnt.sc/26xhmzh

Best regard
Rubel Ahmed

BoomDevs
Keymaster
#15492

Hi Tamas,
Thanks for appreciating. I can not contact with you privately. We are providing UI / UX design, Website /Application Development, and Search Engine Optimization services. if need any help please contact us Officially.
https://boomdevs.com/contact/

Best regard
Rubel

BoomDevs
Keymaster
#15481

Hi Tamas,

sorry for the delay. If you want to add multiple images to the single product page, You need to use a shortcode hook in your product single page. please follow the instruction:
https://boomdevs.com/docs/woocommerce-product-badge-manager/advance-badge-integration/using-shortcode-to-show-badge/

which method did you follow to build your single product page? Elementor page builder or Custom design. I can not access it all because I am an editor. So you just follow the link instruction, I think you will fix the problem. if need any help tell me, I will help you as soon as possible

Thanks,
Rubel

BoomDevs
Keymaster
#15471

Hi Tamas,
I fix you bugs that are showing on the Product listing page. If you show one badge on your product list page its no need to add any CSS. But if you want to add more you need to add custom CSS. I fix it with CSS. I also check your website is not responsive. when you resize it the layout is broken. this time our badge was not displayed properly. I think you are clear. I always help you badge related issues. It’s totally free. But if need any help to modify any part of the website, you will contact me. I will help you.

Product listing (now): https://prnt.sc/26sk7yt

Best regard
Rubel

BoomDevs
Keymaster
#15469

Hi Tamas,

Please check the single page. I think you want this.
Single product page (now): https://prnt.sc/26s0jcm
Product listing page (now): https://prnt.sc/26s0y5m

Please if any help tell me, I will help you as soon as possible

Thanks
Rubel

BoomDevs
Keymaster
Viewing 12 posts - 1 through 12 (of 32 total)
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