BoomDevs - BoomDevs - Page 3 of 11

[BoomDevs]

This reply has been marked as private.

[BoomDevs]

Hello,
Thanks for your patience. I have checked your problem and noticed that your sticky header z-index value is lower then our badge. So please increase your sticky header z-index.

Thanks
Enamul

[BoomDevs]

Hi fernandofas,
Please give us username and password for admin.

Thanks
Md Enamul Haq

[BoomDevs]

Hello,
Sorry for the late reply. Yes you can translate the badge per language.
Thanks.
Enamul

[BoomDevs]

We are again from your message from the live chat. We have already replied in your mail but here we go again.

We have tried disabling our plugin and test if your site works without it. Seems like it still doesn’t.

That’s means there is nothing wrong with our plugin because if it was the case. Your site would’ve worked when we deactivated it.

Please try disabling all your plugins and see which one is causing the break down.
Thanks,
ENamul

[BoomDevs]

Hello,
Please add these code in your Additional css panel
https://prnt.sc/x41mz3

.cpp_badge_wrapper, .spp_badge_wrapper {
z-index: 2;
}

.badge_post_main .single_badge, .badge_post_main .single_badge.badge_thumb {
width: 50px;
margin-bottom: 0;
}

Thanks

[BoomDevs]

Hello There,
Sorry for the late reply. We have pulling of our hairs looking at the issues that you you were having but we couldn’t reproduce any of this, then we looked into our settings panel in your site and seems like you’re using a older version of our plugin which is no longer supported.

I’m not sure how did you downloaded this version because this version is no longer available to download and we have updated our plugin few months ago.

Please go to codecanyon and download the latest version of our plugin. Also in the next reply please share your purchase code in a private reply.

Thanks,
Robin

[BoomDevs]

Sorry,
In this moment this condition is not available in our plugin.
Thanks.
Enamul