CelebrateWordPress's 21st Anniversary with Boomdevs
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Viewing 12 posts - 1 through 12 (of 28 total)
#30202
This reply has been marked as private.
Sophie 2e
Participant
#29471

Hello Team BoomDevs,

The problem is solved with the new update. You rock, thanks a lot for your help.

Best regards,
Sophie

Sophie 2e
Participant
#29460

Hello there,

Could I please have an answer?

I still need to disable your plugin to be able to update the pages that have this shortcode, as I am still getting the issue about a 500 Error every time I try to save the page.

I see there is a new update available on Envanto market for your plugin, but I do not have access to it/to update your plugin via the WordPress CMS -> Plugins tabs. Does this update fixes the issue with the shortcode and Elementor editor? And How to add it to my website, without losing all the settings I already created for this badges?

Waiting for your news,
Regards,
Sophie

Sophie 2e
Participant
#29418

Happy Monday Team BoomDevs,

Could I please have an update on my ticket?

Thanks for your help,
Kind regards,
Sophie

Sophie 2e
Participant
#29412

Hello there,

did you had the time to check it out?

Thanks a lot for your help,
Kind regards,
Sophie

Sophie 2e
Participant
#29410

Hello Shamiul,

Thank you for your help and for fixing the issue, I still need to enable the safe mode in Elementor to be able to update the pages that have this shortcode, as I was still getting the issue about a 500 Error every time I try to save the page.

I see there is a new update available on Envanto market for your plugin, but I do not have access to it/to update your plugin via the WordPress CMS -> Plugins tabs. Does this update fixes the issue with the shortcode and Elementor editor? And How to add it to my website, without losing all the settings I already created for this badges?

Thanks a lot for your help,
kind regards,
Sophie

Sophie 2e
Participant
#29408

Hello Team BoomDevs,

Did you had a chance to look at the issue?

Waiting for your news,
Thanks for your help,
Best regards,
Sophie

Sophie 2e
Participant
#29397

PS: for now I deleted the shortcode from my page because I could not work on my Elementor template page as I was getting a 500 Error every time I try to save the page.

Sophie 2e
Participant
#29392

Hello Team BoomDevs,

I notice that I am getting this error on my log_errors and that seems to be related to this shortcode:

2023/02/06 11:47:27 [error] 118304#118304: *902365 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_average_rating() on bool in /www/panda_558/public/wp-content/plugins/woocommerce-product-badge-manager/includes/class-wpbm-shortcode.php:81
Stack trace:
#0 /www/panda_558/public/wp-includes/shortcodes.php(355): Wpbm_Shortcode->create_product_single_page_badge_shortcode(Array, ”, ‘woo_pro_badges’)
#1 [internal function]: do_shortcode_tag(Array)
#2 /www/panda_558/public/wp-includes/shortcodes.php(227): preg_replace_callback(‘/\\[(\\[?)(woo_pr…’, ‘do_shortcode_ta…’, ‘[woo_pro_badges…’)
#3 /www/panda_558/public/wp-content/plugins/woocommerce-product-badge-manager/includes/class-wpbm-shortcode.php(207): do_shortcode(‘[woo_pro_badges…’)
#4 /www/panda_558/public/wp-includes/shortcodes.php(355): Wpbm_Shortcode->create_product_catalogue_page_badge_extended_shortcode(”, ”, ‘woo_pro_badges_…’)
#5 [internal function]: do_shortcode_tag(Array)
#6 /www/panda_558/public/wp-includes/shortcodes.php(227): preg_replace_callback(” while reading response header from upstream, client: 83.85.169.248, server: swhales.eu, request: “POST /wp-admin/admin-ajax.php HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-panda.sock:”, host: “www.swhales.eu:15707”, referrer: “https://www.swhales.eu/wp-admin/post.php?post=10101&action=elementor”

Could you help me please?
Thanks for your help,
kind regards,
Sophie

Sophie 2e
Participant
#29391

Hell Team BoomDevs,

You are the best! All is good now, thank you much for your help.

Best regards,
Sophie

Sophie 2e
Participant
#29383
This reply has been marked as private.
Sophie 2e
Participant
#29385

PS: I had to remove the shortcode because then I could not edit my section with Elementor anymore as it was causing a critical error.

Sophie 2e
Participant
Viewing 12 posts - 1 through 12 (of 28 total)
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