ToC links unreliable, some works, some don’t

[damiencasoni]

On this page for example : https://synernat.fr/catalogue/synerdol-anti-douleur-naturel

The second link “Quel est l’anti douleur naturel le plus puissant ?” doesn’t work when you click on it nothing happens.

Some screenshot shared by my provider which tried to solve the issue themselves before telling me I should contact you :

https://prnt.sc/eGx-b42Tu1_G

https://prnt.sc/GE4q4NlMaBf3

They say it seems to be a known issue :

https://wordpress.org/support/topic/uncaught-typeerror-cannot-read-properties-of-undefined-reading-top/

[damiencasoni]

This reply has been marked as private.

[Shamiul Bishal]

Dear Sir,

I would like to inform you that upon reviewing the current status, all links on the website are functioning flawlessly. However, I would appreciate it if you could specify any particular page where you may be experiencing similar difficulties. Furthermore, I must clarify that the errors you have mentioned do not seem to originate from our plugin.

Thank you for your attention to this matter.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,
We appreciate your patience. Since we haven’t received a response from you, we will proceed to close this ticket. If you encounter any errors or experience any problems in the future, please don’t hesitate to open a new ticket. Our team will be more than happy to assist you.
Best regards,
Bishal