Thank you for submitting a support ticket. In order to provide you with the best possible solution, we kindly request that you provide us with further details regarding the issue you are experiencing.
To assist us with identifying the root cause of the problem, please provide us with a screenshot or a video recording of the issue, which will enable us to accurately diagnose the problem and offer a suitable solution.
Furthermore, we would also request that you share your website credentialsw in a private reply to this message so that our developers can access and investigate the issue further.
We assure you that our team is committed to resolving your issue as quickly and efficiently as possible, and we appreciate your cooperation in providing us with the necessary information to assist you.
Thank you for choosing our services, and we look forward to hearing back from you soon.
Thank you for sharing your credentials with us. In addition, could you kindly provide us with the URL of the site that you are having issues with? Your cooperation in this matter will be greatly appreciated.
We appreciate your support in using our plugin, and we assure you that our team will work tirelessly to resolve any issues that you may encounter. We will keep you informed of the progress of the issue and will strive to find a prompt solution.
Thank you for your patience and understanding.
We apologize for any miscommunication or confusion that may have occurred. Our team has not received any response or further communication from your end regarding the previous support ticket. Based on this, we assumed that the issue had been resolved satisfactorily.
However, we understand that you may still require assistance or have additional concerns. To ensure that we address any remaining issues, we kindly request you to create a new support ticket. Our dedicated team will promptly attend to your request and provide the necessary support.
Once again, we apologize for any inconvenience caused, and we remain committed to assisting you. Should you have any further questions or need further assistance, please do not hesitate to reach out to us.