Prompts not found

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
Feb 16, 2024 at 3:58 am #38951

I have installed and activated WP AI CoPilot Pro License and have completed the set-up with API and general settings. I have also created a custom template.

When I create a new post I can see the 2 WP AI CoPilot icons in the WYSIWYG editor but when I click the pro icon it says “Prompts not found” on a white overlay screen.

I uninstalled and reinstalled the plugins but still the same error.

WordPress 6.4.3 running DIVI with Extra Theme child theme.

Regards,
Brendan

brendan.ihmig
Participant
Feb 17, 2024 at 10:59 am #38963

Hello sir,

We apologize for the inconvenience you’re experiencing. Typically, this type of issue doesn’t occur with our plugin. To further investigate and resolve the issue, could you please create a staging site and share the login details with us? Our developer team will thoroughly investigate the issue and work towards finding a solution.

Thank you for your cooperation and patience as we work to resolve this matter.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.