Legacy form and razorpay gateway

Viewing 12 posts - 1 through 12 (of 14 total)
#40484

When I select template Legacy template for my form, it doesn’t work.
it doesn’t show any errors, doesn’t proceed. nothing.
Works fine with other two

colourfulwebsite
Participant
#40489
This reply has been marked as private.
Rubel Ahmed
Keymaster
#40490
This reply has been marked as private.
colourfulwebsite
Participant
#40509
This reply has been marked as private.
Rubel Ahmed
Keymaster
#40513
This reply has been marked as private.
colourfulwebsite
Participant
#40515

The website is a live site and is now in a fatal error.
please revert the changes.

colourfulwebsite
Participant
#40518

Hi,

We tried to fix the problem on your account, but ran into an error. To solve this quickly, could you please share your FTP access? We’ll get it sorted out right away.

Thanks!

Rubel Ahmed
Keymaster
#40519
This reply has been marked as private.
colourfulwebsite
Participant
#40520

Hi,

I am seeing this Legacy template work. would you please share a screenshot or create a video demonstrating the error you’re facing?

Thanks!

Rubel Ahmed
Keymaster
#40521

Just a min

colourfulwebsite
Participant
#40522
This reply has been marked as private.
colourfulwebsite
Participant
#40523

Hi,
I haven’t made any updates. When I connect to your site via FTP, I see that critical issues have been resolved. I checked the PHP version your server is using, and it’s PHP 8. I suggest reverting to PHP 7.4, as the GiveWP plugin works well with that version. Could you please tell me which part I should revert? I noticed you’ve taken a backup via Updraft. Could you restore this to revert to the previous version?
Thanks

Rubel Ahmed
Keymaster
Viewing 12 posts - 1 through 12 (of 14 total)
  • You must be logged in to reply to this topic.