Inquiry Regarding WordPress Theme Features and Support

[shoaib]

Hello Support,

We are interested in purchasing your WordPress theme for our upcoming project. However, before proceeding, we would appreciate clarification on a few points:

WordPress Plugins: Could you please provide information on the types of WordPress plugins included with your theme? We are particularly interested in whether popular plugins such as Elementor and Yoast SEO are integrated.

Dynamic Data Support: Our project requires the integration of dynamic data from our portal via a third-party API. Does your theme support this functionality? We need to ensure seamless integration to display this data on our website.

Customer Support: What type of customer support can we expect post-purchase? It’s essential for us to know the level of assistance available should we encounter any issues or require guidance during setup and customization.

Security Features: Is your WordPress theme equipped with security plugins to safeguard against malware and viruses? Ensuring the security of our website is a top priority, and we would like to know the measures in place to protect it.

We eagerly await your response and appreciate your assistance in addressing these queries. Thank you for your attention to our concerns.

Best Regards,
Shoaib
Clinosis LLC

[Nisha Jahan]

Hello sir,

Thank you for your interest in our product. Here are the answers to your questions that will help you make an informed decision about purchasing our theme:

WordPress Plugins: Yes, you can use all types of popular plugins with our theme. It’s designed to be user-friendly and compatible with a wide range of plugins, including popular ones like Elementor and Yoast SEO.

Dynamic Data Support: Unfortunately, our theme does not support the integration of dynamic data from third-party APIs at this time.

Customer Support: We provide 24/7 customer support to assist you with any issues or questions you may have. Our dedicated developer team is available to help you customize the theme and address any challenges you encounter during setup.

Security Features: Yes, our theme is equipped with security plugins to protect against malware and viruses. Ensuring the security of our customers’ websites is our top priority.

We hope this information helps you in your decision-making process. If you have any further questions or need assistance, please feel free to reach out. We’re here to help!

Best Regards,
Nisha Jahan

[shoaib]

Thanks for your response we need to clarify few more concern please read below following points.

1. Elementary page builder and Yoast SEO plugin are included in this theme or we need to buy this plugin separately please clarify this.

2. Is it possible to customize your WordPress theme and can we design our own pages by using your basic layout.

3. As you mention above in your response that your theme supported all types of popular plugin but according to your documentation you have clearly mention “Support for compatibility with 3rd party plug-ins” this is not included you can check into your docs under support tab

We are looking forward for your feedback thanks 🙂

Best Regards
Shoaib, Clinosis LLC

[Nisha Jahan]

Hello Shoaib,

Thank you for reaching out with your concerns. Here are the answers to your questions:

1. If you would like to use the pro version of the Elementary page builder and Yoast SEO plugin, they will need to be purchased separately. However, for customization, the free version of the Elementary page builder is sufficient for our theme. You can also utilize other WordPress GPL plugins.

2. Yes, it is possible to customize our WordPress theme. You can modify the basic layout and change colors and buttons to suit your preferences.

3. It seems there may have been a slight misunderstanding. Our theme does support compatibility with third-party GPL plugins. You are indeed able to use third-party GPL plugins with our theme.

We hope this clarifies your concerns. If you have any further questions or need assistance, please feel free to reach out. We’re here to help!

Best Regards,
Nisha Jahan

[Nisha Jahan]

Hello Shoaib,

Thank you for reaching out with your concerns. Here are the answers to your questions:

1. If you would like to use the pro version of the Elementary page builder and Yoast SEO plugin, they will need to be purchased separately. However, for customization, the free version of the Elementary page builder is sufficient for our theme. You can also utilize other WordPress GPL plugins.

2. Yes, it is possible to customize our WordPress theme. You can modify the basic layout and change colors and buttons to suit your preferences.

3. It seems there may have been a slight misunderstanding. Our theme does support compatibility with third-party GPL plugins. You are indeed able to use third-party GPL plugins with our theme.

We hope this clarifies your concerns. If you have any further questions or need assistance, please feel free to reach out. We’re here to help!

Best Regards,
Nisha Jahan