Critical error when using Give

[eddean78]

New problem ..

When using the give plugin ,when changing templates , 2 templates are on top of each other – please see https://www.mentalhealthlottery.co.uk/donations/veteranmentalhealth-v2/

If you change the template you get a critical error and the site shuts down.

[Rubel Ahmed]

Hello Sir,

I am investigating the issues. Could you please share a short video regarding the problems? Also, please provide details on what you want to do.

Thanks,
Rubel Ahmed

[eddean78]

https://youtu.be/7Ew6A47JxDY?si=UDPYwFxFpvBZUTN0

[Rubel Ahmed]

Hello sir,

Thanks for sharing the video. I am investigating the issues.

Best
Rubel Ahmed

[Rubel Ahmed]

Hello sir,

I have investigated your problem. The plugin provides three styles to choose from. You have activated the Classic form, which results in some unwanted HTML DOM elements appearing in your form. If you want to remove these, you’ll need to modify the custom CSS. I have hidden the incorrect submit button using CSS; please use our provided submit button instead. If you wish to customize your own style, please do so using custom CSS. After form submission, you’ll be redirected to the success page. Please select the correct success page from the donation settings. I have created a video and attached some screenshots. Please review them.

If you need any further assistance, feel free to let me know.

https://vimeo.com/913279722/40bcedb5e6
https://prnt.sc/eCX9mXQqOoum
https://prnt.sc/5XMdxOokYyAO

Thanks
Rubel Ahmed

[eddean78]

Thats great Thanks again