Hello sir,
I appreciate your understanding regarding the delayed response, and I apologize for any inconvenience caused during our annual office trip.
For a better understanding of the issue, could you kindly provide a screen recording video explaining the problem? This would greatly assist our team in addressing the matter effectively. Additionally, for a thorough investigation, please share your site credentials via private reply.
Thank you for your cooperation, and we are committed to resolving the issue promptly.
Best regards,
Bishal
