Dear Sir,
We apologize for the inconvenience caused by this issue. To ensure you can use our plugin without any problems, we would like to investigate further and help you resolve the issue. For this purpose, we kindly request you to create a temporary user account and share the credentials with us in a private reply. We assure you that we will not use your API for testing, we will use our own API for testing. We appreciate your cooperation and patience in this matter.
Sincerely,
Bishal
