Dear valued customer,
Thank you for sharing your credentials with us. In addition, could you kindly provide us with the URL of the site that you are having issues with? Your cooperation in this matter will be greatly appreciated.
We appreciate your support in using our plugin, and we assure you that our team will work tirelessly to resolve any issues that you may encounter. We will keep you informed of the progress of the issue and will strive to find a prompt solution.
Thank you for your patience and understanding.