[Rubel]

Hello McKeough,

We sincerely apologize for the delay in processing your request. Rest assured that your request has now been forwarded to the payment section and is being given the highest priority. We understand the inconvenience this may have caused you, and we are doing everything we can to ensure that your refund is processed as quickly as possible. Your refund should arrive soon.
If you encounter any other problems, please do not hesitate to open a new ticket. We are closing the ticket.

Thanks
Rubel Ahmed