Brief Project
Live Holiday deductions land Dec–Jan

One shipping mistake can cost you 100% of the shipment.

Handbag and leather goods brands lose about 5–7% of revenue to retailer deductions. We build the system that gets it back, and you own it.

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Clutch Champion Fall 2024 Written teardown, no call No cut of your recovery
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Nordstrom · Annual#4021
Invoiced$1,600,000
Paid$1,533,300
Routing violation−$38,400
Labeling offset−$24,100
EDI invoice error−$4,200
Likely never owed, est.$6,700–$13,300
Dispute queue · this week3 worth disputing
Nordstrom · Routing60-day window−$4,180
Macy’s · DM-POD REQPOD attached−$1,940
Bloomingdale’s · ShortageCarton complete−$860
Nordstrom · ShortageReview · 12 mo−$210
Illustrative figures. Annual remittance projected over 52 weeks; “likely never owed” applies the 10–20% industry estimate.
Trusted by teams at Fulfillit.io World Wide Mobility Rooftop Saunas Flash Trade Paul Thomas Flowers
01 / The problem

It’s not one big bill. It’s hundreds of small ones.

A $25 paper invoice fee here, a labeling offset there. Easy to wave off. Expensive by year end.

Per $10M shipped wholesale
$500K–
$700K lost to retailer deductions every year, at 5–7% of revenue.
Source: SPS Commerce
Why it hits handbags harder
100%
Of the shipment, for one routing mistakeNordstrom charges Routing Guide violations at full shipment cost, plus a $25 fee.
10×
More dollars per errorA compliance error on a $300 bag costs ten times the same error on a $30 accessory.
4
Gifting peaks a yearEach one brings new SKUs, new accounts and fresh first-time mistakes.
FEBValentine’sMAYMother’s DayJUNGraduationNOV–DECHoliday
02 / The real insult

Most of it is winnable. Almost none of it gets fought.

10–20%
of deductions are likely invalid
20–30%
ever get disputed at all
~40%
win rate once proof exists
74%
for suppliers with clean, documented disputes

The only difference: someone files before the window closes.

Source: SPS Commerce, industry estimates
03 / Why handbags are different

Two retailers. Two rulebooks. Two clocks.

Nordstrom

Expense offsets
Offset fees60 days
Claims and chargebacks12 months
$25 paper invoice $5 EDI error 100% + $25 routing

Macy’s

Reason codes
DM-POD REQForm + POD with street address
FINE · AUDITDifferent code, different proof
Disputed in Macy’s Net
Off-price is a real channel here. A good system reads it as normal, not as a risk signal.
TJX Ross Burlington Nordstrom Rack
04 / The system

One screen for every retailer’s rulebook. Proof already attached.

Start with the teardown →

Every clock, tracked

The 60-day ones surface first, before they expire.

Proof matched by code

PO, ASN, POD and labels pulled for each claim.

Root causes surfaced

Repeat codes show up, so next season starts cleaner.

Inside your stack

Runs on your ERP, EDI and 3PL. No new portal.

  1. STEP 1 We map your leakFree, written, no call.
  2. STEP 2 We build it around your shelfYour retailers first, your stack.
  3. STEP 3 You recover, and own itNo per-dispute fee, no cut.
05 / Build vs rent

Own the system. Keep the recovery.

Renting suits small, simple brands. Owning wins once volume and channel mix are real.

Rent a platform or firm
Build with Boomdevs
Cost
Subscription, or a 25–30% cut
Build once, no new bill per retailer
Fit
The average brand
Your exact retailer mix
Off-price
Often flagged as risk
Read as a normal channel
Ownership
Lock-in, data in their cloud
Your code, data and roadmap
$250K–$300K a year in contingency fees on $1M recovered. Owning keeps it.
06 / Why trust us

We’ve automated messes like this before. And we guard your data.

“They helped us automate our entire fulfillment workflow and made a really complex platform feel simple and solid. Couldn’t have launched without them.”
ANAlex NewellCo-Founder & CFO, Fulfillit.io 1K+ sellers onboarded 100K+ orders a month
10+
Years building
500+
Projects delivered
$5B+
Client revenue
50+
Full-time experts
Exports only
Never your passwords
NDA before kickoff
You own the code
07 / Want exact numbers?

Your real number in five working days.

A year of your deductions, checked against your own records. Fixed fee, under NDA.

DAY 2Urgent listWhat you can still file, soonest first
DAY 5Full reportBy retailer and code, plus a walkthrough
See the 5-day audit →
08 / FAQ

Questions finance teams ask first

Something else? Ask in the form and we’ll answer in writing.

How much are handbag brands really losing?

About 5–7% of gross revenue, per SPS Commerce. At handbag price points, each error carries more dollars.

Does selling off-price hurt our case?

No. Off-price is a planned channel here. The risk is a generic tool misreading it.

Does the Nordstrom vs Macy’s difference really matter?

Yes. Nordstrom gives 60 days on offset fees and 12 months on other claims. Macy’s needs different proof per code. Miss either and valid disputes go in late or with the wrong proof.

We already have an ERP and a 3PL. Isn’t that enough?

Deductions live in retailer portals. The proof lives in your ERP, EDI and 3PL. Nothing connects them by default.

Isn’t SupplyPike or SPS simpler than building?

Sometimes, and we’ll tell you when. Building wins when retailers run different rulebooks, or fees eat your recovery.

What if we want exact numbers, not an estimate?

That’s the Deduction Audit: urgent list on day 2, full report on day 5. See how it works →

Free teardown

See what’s recoverable before you commit.

Share your retailers and revenue. Get a written estimate back. Two minutes to read.

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  • No cut of your recovery, ever
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